Was this provider's staff friendly?
Yes
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere