Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider easy to reach in an emergency?
Yes, they answered my call right away