Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed