Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider remember you by name?
Sometimes, but not always
Was the waiting area spacious?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do