Did this provider answer all of your questions?
Some were answered
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would