Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider prominently display their diplomas or business license?
No, I never saw one
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help