Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all