Was this provider's staff friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education