Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider use excessive foul language?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously