How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond