Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            No, they didn't make me feel uncomfortable
                        
                        
                            Does this provider always take that extra step to make you feel special?
                        
                        
                            Absolutely, they always make me feel like I'm their only patient.
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Yes, I know I can count on them to find a solution
                        
                        
                            Did this provider thoroughly explain the risks and benefits of your treatment?
                        
                        
                            I think so
                        
                        
                            Was this provider argumentative or easily angered?
                        
                        
                            No, they were very calm and understanding