Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Were the staff members able to answer your questions?
Yes, they were able to answer my questions