Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have helpful information available online?
Yes, but very little
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable