Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day