I've been to one or two places that had a really bad smell. II never have encounter it here too but I didn't notice anything. I loved how easy it was to get an appointment with them. I knew I could get in right away whenever I needed to. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.