Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Are you going to visit this provider again?
Not if my life depended on it
Did this provider answer all of your questions?
No, I left confused and frustrated
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time