Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Does this provider have a good professional reputation within your community?
                        
                        
                            Yes, they are known for being good at what they do
                        
                        
                            Would you refer this provider to a family or friend?
                        
                        
                            No, I wasn't impressed
                        
                        
                            Does this provider ever overbook appointments here?
                        
                        
                            Yes, there is a definite trend of overbooking here
                        
                        
                            Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            No, they didn't make me feel uncomfortable