They always made sure that I wasn't in any pain. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. This provider has helpful information available online, which is really convenient. They have a good website and online presence.