I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They always make sure to return my phone call as soon as possible. They've never left me waiting. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.