Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help