Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me