Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection