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Vinod Suri, MD

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Vinod Suri, MD
Psych Care Consultants
(1 Review)
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11709 Old Ballas Rd Ste 103 Saint Louis, MO 63141
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About

Vinod Suri, MD

Vinod Suri, MD practices as a Psychiatrist in Saint Louis, MO.Vinod Suri, MD graduated from Med Coll, Guru Nanak Dev Univ, Amritsar, Punjab, India.
Primary Specialty

Psychiatrist

Education Med Coll, Guru Nanak Dev Univ, Amritsar, Punjab, India
Training Mo Inst Psych St Louis St, Psychiatry; W G Eliot Child Psy-Wa Univ, Child & Adolescent Psychiatry; Binghamton Gen Hosp, Flexible Or Transitional Year
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11709 Old Ballas Rd Ste 103, Saint Louis, MO 63141
Services Psychiatry, Occupational Medicine
Consumer Feedback
(1 Review)
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Recent Reviews
Waiting room and reception:
Before even entering this doctor's office, my 2 children and I waited in the waiting room with 2 blasting televisions tuned to age-inappropriate soap operas. There was also food smashed into the old, worn carpet. The chairs had stains on the fabric and looked as though someone had an accident on them. When I asked if the televisions could be changed to something more appropriate for children, the woman behind the counter shrugged. About 10 minutes later, one of the televisions was changed, but it was also turned down. The other tv, that was still way too loud, was left on the soap.

We arrived and signed-in exactly 10 minutes before my child's appointment time. When we were finally called, we had been there for 30 minutes. When I made the appointment, I was told to be prompt because the psychiatrists only saw patients for one hour.

After waiting for half an hour, the receptionist said, "I didn't realize that the doctor was waiting for you to finish your paperwork." I said that I was not going to be completing a copy of the "new patient" paperwork. She asked me why . . . in front of other patients . . . in the waiting room! It could have been a HIPAA violation had I not told her to please stop asking me questions in the waiting room.

Registration:
I was given a clipboard with "new patient" paperwork and a folder with papers in it. I had filled-out the "new patient" papers 2 weeks prior, and I told the receptionist that. She said to fill them out anyway. The folder was for the doctor to write in, not me. Later, Dr. Vinod Suri claimed that I was supposed to fill-out the diagnosis information, etc. This, of course, was completely wrong and I told her that.

Dr. Vinod Suri:
After telling the receptionist that I was not going to fill-out all these papers again, she promptly, and in second-grade fashion, "told on me" to Dr. Suri. Dr. Suri very rudely waved us away and started talking to the receptionist about another patient's co-pay. My children and I were left in the hallway with a drug rep for approximately 6-7 minutes. The privacy of the patients behind the office doors lining the hallway was violated. I am sorry to say that we were able to hear a woman crying, so we moved down the hall. It was not a pleasant experience for my children or me.

Finally, Dr. Suri came out of the reception area and pointed to her office, indicating, I assume, that we were to follow her. Her office was small, cramped, uncomfortable, and had a peculiar odor. The doctor did nothing to make my child, her patient, feel comfortable. She did not even introduce herself or say hello. The doctor was more concerned with why I was not completing paperwork. I explained to her that I had already completed everything and that the brown folder was for her to fill-out, not me. She argued with me about all of the papers. One of the papers in the folder was obviously clinical. I asked her "Why would I be giving a diagnosis?" and I showed her that page. She said that the folder was for herself to fill-out. She argued with me and when I proved her wrong, she could not even admit that she made a mistake. Not exactly a shining example for my child!

The straw that broke the camel's back was this: my younger child (toddler) was hopping around while Dr. Suri and I were having this warm conversation about paperwork. I turned and told my toddler to "sit down, please." No sooner did I have the words out of my mouth when Dr. Vinod Suri pointed her crooked old finger at my little one and said, "Sit down!" I told Dr. Suri that she did not need to talk to my child; I had just told my child what I, the mother, wanted done. Then, I told the doctor that I expected her to be a little more caring about the patient and not the paperwork, and that this arrangement was not going to work. My child had not been welcomed by the psychiatrist and would probably have a very difficult time opening-up to her since she was so rude and unprofessional.

I will not only stay away from Dr. Vinod Suri and her family (who are also apparently psychiatrists), but I will also stay away from Psych Care Consultants. This was our second experience with Psych Care Consultants -- second doctor -- second location -- and I will not make the mistake of giving them a third try to frustrate and anger my family and me.
by Anonymous
July 21, 2010