Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time