Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider have helpful information available online?
No, just a basic listings page
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name