Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider friendly?
Polite Enough