Were you able to relax during your appointment?
No, I was on edge
Was this provider friendly?
I didn't feel very welcome
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly