Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry