Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!