They definitely have enough staff members on hand. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.