Directory > Providers > Dental Care > Oral Surgeon > PA > Pottstown > Pottstown Oral & Maxillofacial Surgery Associates

Pottstown Oral & Maxillofacial Surgery Associates

Nearby

Oral Surgeons

Roopali Kulkarni, DMD, MPH

Radnor, PA

Barry H. Hendler, DDS, MD

Radnor, PA

Joseph A. Foote, DMD, MD

Radnor, PA

Penn Oral and Maxillofacial Surgery Radnor

Radnor, PA
Get Featured on Wellness.com > Learn More
Pottstown Oral & Maxillofacial Surgery Associates
Pottstown Oral & Maxillofacial Surgery Associates
(10 Reviews)
> Get Phone Number & Directions
500 Heritage Drive Pottstown, PA 19464
Update Profile
Report Incorrect Info
About

Pottstown Oral & Maxillofacial Surgery Associates

Oral and maxillofacial surgery requires additional years of hospital-based surgical and anesthesia training after graduation from dental school. As oral and maxillofacial surgeons, Dr. Lignelli, Dr. Smith, Dr. Lignelli, II, and Dr. Ward manage a wide variety of problems relating to the mouth, teeth and facial regions. Dr. Lignelli, Dr. Smith, Dr. Lignelli, II, and Dr. Ward practice a full scope of oral and maxillofacial surgery with expertise ranging from dental implant surgery and wisdom tooth removal to corrective jaw and temporomandibular joint surgery. This also includes techniques designed to rebuild bone structure with minimal surgical intervention and optimal patient comfort. We can also diagnose and treat facial pain, facial injuries, fractures, and various types of head and neck pathology.

Our staff is trained in assisting with Intravenous (IV) sedation or outpatient general anesthesia in our state-of-the-art office setting. Patients are continuously monitored during and after surgery.

The surgical staff at Pottstown Oral Surgery are experienced, certified oral and maxillofacial surgical assistants, who assist in administration of IV sedation and surgery. We also have a trained registered nurse (RN) to assist in the delivery of all general anesthetics. All staff are informed administrative personnel, well-versed in health and insurance policies, and are CPR certified.
Primary Specialty

Oral Surgeon

Map and Directions
500 Heritage Drive , Pottstown, PA 19464
Services Dental Implants
Wisdom Teeth
Bone Grafting
Impacted Canines
Facial Trauma
Jaw Surgery
Oral Pathology
TMJ Disorders
Sleep Apnea
Consumer Feedback
(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
View All 10 Reviews Add a Review
Recent Reviews
Pottstown Oral & Maxillofacial Surgery Associates, Inc. SHOULD OWN ITS GREED
After a few months with a mild toothache I went to see my dentist. He took x rays and told me that the tooth required immediate extraction because of infection rapidly approaching the nerve. He instructed me to find an oral surgeon before the end of the week. My insurance carrier identified Paul G Smith (a doctor within Plan) at Pottstown Oral & Maxillofacial Surgery Associates, Inc. in Pottstown PA (1 hour drive from where I lived). I called and explained the urgency of my condition and I was given an appointment for tooth extraction the following day. In the morning after a painful and restless night I called to make sure there were no loose ends given the urgency and the travel distance. This time the receptionist explained there would be no extraction because my insurance required authorization. This "new information" was never disclosed to me when I made the appointment or when I called my insurance. I was told that I would require new x rays and a letter written by the doctor to be sent to my insurance in order to get authorization. I asked how long it would take the answer 7 to 10 days. I panic I told her that I could not possibly wait that long with the pain I had and asked what I could do. She said I could keep the appointment and get the extraction if I agreed to pay "out of pocket". She would not provide an exact price but said it would not be less than $775. I I could not afford to pay at the same time delay was jeopardizing my health as the infection spread. Shocked and demoralized I told her I would call my insurance to see if they could speed the process given the pain and -more importantly- health implications. I called my insurance somewhat upset. I asked why (given the seriousness of my condition) the approval process was not made transparent to me. Insurance stated that there was no Pre-approval requirement for doctors within Plan. The receptionist at Pottstown Oral & Maxillofacial Surgery Associates, Inc. had scapegoated the insurance carrier as a cover up. Insurance was not pleased and suggested I call back Pottstown Oral & Maxillofacial Surgery Associates, Inc. office to let them that the insurance carrier would be happy to clarify the situation. Relieved I called back Pottstown Oral & Maxillofacial Surgery Associates, Inc. The same receptionist I had talked to earlier answered the phone. I explained with excitement that no Pre-authorization was required with my Plan as such the surgeon could perform the extraction immediately. The receptionist answer was: "It is the practice's policy to first have an appointment with a patient before scheduling a procedure". Presumably Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could take X-rays and proceed immediately based upon findings. For purely profit motives, however, it decided to create two independent insurance billing events. In short, generating more money while putting a patient's health at risk. Is this in keeping with the Hippocratic Oath? All this notwithstanding Pottstown Oral & Maxillofacial Surgery Associates, Inc. knowingly booked an appointment on a false premise that I would have my tooth extracted more disturbingly when confronted with this deceit, Pottstown Oral & Maxillofacial Surgery Associates, Inc. attempted to cover up its misrepresentation by shifting blame to my insurance carrier. Pottstown Oral & Maxillofacial Surgery Associates, Inc. actions were immoral, unethical and unconscionable. I cancelled my appointment and vowed to share my experience. Before you consider Pottstown Oral & Maxillofacial Surgery Associates, Inc. understand its primary motive is PROFIT. DECEIT, MISREPRESENTATION and LYING are its tactics. Think about it. Unbeknownst to me they would knowingly have me drive for more than 2 hours only to have me wait another week in pain all the while putting my health at risk solely for profit. UNCONSCIONABLE!
by Alex xxx.xxx.208.94
July 22, 2018
This is only regarding the front desk woman working there:

I have been there before for dental work and my fiance was seen by a doctor there for sutures at the Pottstown ER. Every time I have gone in for follow-ups, the woman at the front desk was not pleasant at all. You can tell by looking at her face and how she looked at and handled patients checking in that she could care less about you or what you had to say. I called to ask a question regarding a bill and she cut me off mid-sentence saying to "hold" and put me on hold for 20 minutes without coming back. I hung up. I work in the medical field and have worked front desk for many years and this woman should clearly not be in that position!
by Unhappy Patient xxx.xxx.130.141
November 08, 2013
> View All Reviews
Recent Polls
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.139.68
March 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Kathy Karpeuk xxx.xxx.179.106
April 09, 2012
> View All Polls
Add a Review