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Barta James E Office - DDS

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Barta James E Office - DDS
Barta James E Office - DDS
(10 Reviews)
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2215 Willamette Street Eugene, OR 97405
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About

Barta James E Office - DDS

Barta James E Office - DDS is a Dentist facility at 2215 Willamette Street in Eugene, OR.
Primary Specialty

Dentist

Map and Directions
2215 Willamette Street, Eugene, OR 97405
Services Barta James E Office - DDS is a dentist/dental office located in Eugene, OR. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Barta James E Office - DDS at (541) 345-4076 to schedule an appointment in Eugene, OR or get more information.
Consumer Feedback
(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
View All 10 Reviews Add a Review
Recent Reviews
Overall I had been very satisfied with Dr. Barta and his office staff. However, my five year old son had four front teeth with caps on them since he was a baby and one had an abscess. He told me that two had to come out immediately to prevent staining the permanent teeth and that the other front two would probably have to come out within months because they were all going to abscess. We went back and forth in about a five minute conversation about it. At some point I know I agreed to taking out all four teeth at once out of fear of having to do a second procedure in several months, but I'm not absolutely sure I remember what we settled on. Either way, I walked away from that visit with the impression that we were only taking out two of the teeth. Because of the "urgency", we had the procedure done two weeks later. In that time I did receive a bill that showed all four teeth coming out, but I didn't look at it carefully as it was in dental/insurance jargon. When I went to the procedure, he talked about wishing he could leave too when a kid was trying to leave the office. He sounded as if he was not too happy with me. I went in with my son and out came four teeth. I didn't even know it until Dr. Barta left the room! He pulled out FOUR of my five-year-old's teeth and never even confirmed it once before the procedure even with me there in the room!!! I was in shock when I left the office but couldn't say anything for fear of upsetting my child. I later looked at the pulled teeth and could see the one that was abscessed because it was much shorter than the others and did have a little staining at the top of the root. The other three teeth were very long and white and not the least bit unhealthy looking in my opinion. I'm not a professional, but I'm thinking those teeth didn't look like they would need to come out any time soon. I will take them to another dentist for review. Either way, I am so upset that he would execute such a traumatizing procedure, even seeming to judge the mother for it, and then NOT even confirm with me what was about to be done even once after one FIVE minute conversation about it??? It seems utterly unprofessional to me to not confirm before a procedure.

Finally, at a previous visit, I did mention to one of the technicians that we were not really keeping up on the fluoride tabs for the kids. He then applied varnish to both of their teeth without notifying me. He never bothered to talk to me about why I wasn't keeping up or what was going on. He simply applied an elective procedure without my consent. I'm not the best parent in the world when it comes to taking care of my childrens' teeth, but these are things which I think are basic rights to anyone. The varnish wasn't the end of the world, but it did show a definite disregard for me as the parent -- and the pulled teeth??? I am so mad!!!
by cohrun xxx.xxx.13.126
March 12, 2012
They made the extra effort to make sure every question and concern I had was addressed. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I know that I can trust their motives, and they're not just looking to make money off me. I never have to worry about them pressuring me to get dental procedures I don't need. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by mommy
December 01, 2011
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Recent Polls
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.62.198
July 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Laurie xxx.xxx.135.58
April 10, 2012
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