Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            No, they take every concern of mine seriously
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            Never! I don't think I've ever been put on hold here for a long time
                        
                        
                            Did you experience any unnecessary pain while your teeth were cleaned?
                        
                        
                            Not at all, they always make an extra effort to make sure I'm comfortable
                        
                        
                            Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Immediately! They gave me a friendly greeting as soon as I walked in