Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to make an appointment with this provider?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat every client equally?
No, they definitely favor certain clients