Did this provider listen to your input and concerns?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me