Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education