Lawrence Pakula, MD practices as a Pediatrician in Lutherville Timonium, MD.Lawrence Pakula, MD graduated from Washington Univ Sch Of Med, St Louis Mo 63110.
Primary Specialty
Pediatrician
EducationWashington Univ Sch Of Med, St Louis Mo 63110
The doctors are wonderful. The staff is HORRIBLE! They are rude, put you on hold forever, don't answer your questions etc. Also, they have a policy of charging you per page to send your records to a new doctor’s office (even if it’s because you moved out of state). The new Dr. cannot request records, you have to and you have to pay the fee. Pure extortion.
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. All the equipment they use during check ups is safe and advanced, yet really kid friendly at the same time. I can see now why they specialized as a pediatrician because they were so kid friendly. They put in the extra effort to make my child feel special and important. They are one of the most respected pediatricians in my community. Every parent I know thinks very highly of them. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.