Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs