Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider answer all of your questions?
No, I left confused and frustrated