Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this provider's office too cold?
Yes, I was freezing
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me