Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated