Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected