Does this provider offer flexible appointment times?
                        
                        
                            Somewhat, but it's still difficult to get an appointment
                        
                        
                            Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            No, my appointment started at the scheduled time
                        
                        
                            Does this provider offer any coupons, discounts or promotions?
                        
                        
                            Never. I don't think they care about helping their clients save money
                        
                        
                            Did this provider thoroughly explain the risks and benefits of your treatment?
                        
                        
                            Yes, I felt informed when I left
                        
                        
                            Did this provider's staff seem to respect him/her?
                        
                        
                            Yes, I could tell the staff respected him/her