Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary