Was this provider's office too cold?
No, it was fine
Were you able to relax during your appointment?
Yes
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond