Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider have reasonable prices?
Yes
Did this provider answer all of your questions?
No, I left confused and frustrated