Kevin Donnelly, MD

Kevin Donnelly, MD
Dolgin Donnelly & Davis 4700 N Habana Ave Ste 602 Tampa, FL 33614
About

Kevin Donnelly, MD

Kevin Donnelly, MD practices as an ENT in Tampa, FL.Kevin Donnelly, MD graduated from Univ Of South Al Coll Of Med, Mobile Al 36688.
Primary Specialty

ENT

Education Univ Of South Al Coll Of Med, Mobile Al 36688
Training Emory Univ Sch Of Med, Otolaryngology; Emory Univ Sch Of Med, General Surgery
Services Kevin Donnelly, MD provides otolaryngology services in Tampa, FL.

Please call Dolgin Donnelly & Davis at (813) 872-8794 to schedule an appointment in Tampa, FL or to get more information.
Consumer Feedback
(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
5 star average for Recommended
Staff
4.5 star average for Staff
View All 7 Reviews Add a Review
Recent Reviews
I am compelled to write this heads up/warning call because of the utter outrageous behavior of this Dr and his office and to do my part to bring it to the public's attention in any/every way I can. THIS CRIMINAL OFFICE NEEDS TO BE EXPOSED
A bit of background:
Retired law enforcement. In good standing. Served the public with respect and fairness, professionalism, and integrity. I was among the first responders that morning Sept 11, 2001 at Ground Zero. I literally lived, worked and breathed on that pile for many long months.
As a result, I have been plagued with breathing issues/restricted airway that has been a long standing quality of life issue that I have been in search of ways to fix/resolve/find relief. I made a call to schedule a consult with Dr Donnelly's office, Spring Hill FL.

Arrived on time for the 2:10 pm appt on 01/10/2019. Greeted desk person. My cordiality barely returned. I identified myself verbally as I put my name on the sign in sheet on counter. Packed waiting room. (Shared waiting room with dentist -weird setup, strange residential, off the beaten track location as well). I eventually found a seat. All walks of life but mostly elderly. I waited. And waited some more. Alas, no wifi to make the wait a bit more pleasant and tolerable. I should more clearly state there IS wifi (but not working/password locked) for the patient.

After almost one hour of waiting I approached the counter and inquired. I was dismissed with a sneer, coupled with a "you're next". I'm growing somewhat more incredulous at this point but it didn't prepare me for what was to come. I again took my seat. 10 more minutes elapse. It is now well past 3 pm. A door opens and my name is finally called. I am told to take a seat in yet another waiting room. I ask (the also impolite/couldn't be bothered) woman employee how much more time will I have to wait here to finally see the Dr. She snaps at me, "I don't know. I don't know his schedule and how long it will be." I politely ask to find out, as now I am nearly about to get up and leave. I was quickly approaching the end of my rope. But still, always respectful, I asked once more if she could please find out and give me an idea of how much longer it would be to be seen. She doesn't give me a reply, turns and leaves room with a look of disdain attitude on her face, and not to return. Wow! What a place this is! And they call this a "health facility"??!!

I waited a few moments longer and get up and leave. As I make my way out past the counter of the waiting room, I stated to the woman at the desk my intentions of leaving. I say something about how my time is important to me, how the office is clearly overbooking patients ($$$$) and how disrespectful this all has been.

I got in my car thinking about this whole crazy waste of time and drove the almost hour ride home. I was expecting a phone call. An apology directly from the Dr himself (call me old-fashioned with my thinking.) That call never came. Actually no call ever came. Back to square one with my search for relief for my breathing.

A short time later an envelope appears in my mailbox from "Select Physicians Alliance PL" out of Tampa area. It is a bill from Donnelly for $100.00 stating "NO SHOW FOR APPT" and also interestingly shows my "Insurance Company:United Healthcare Charge Status Processed"
WHAT ?! !!
This now begins an almost indescribable agonizing/futile waste of more of my precious time with telephone calls. Continuing insults from Donnelly's staff and billing company, Select Physician's Alliance. I did speak with a somewhat apologetic/ empathetic woman from this billing company who listened. She stated that she will call Donnelly's office and I that will receive a call from their office manager by "end of workday" and if I didn't, then she told me to "feel free to call back". That call never came. I called back Monday am and spoke with her again. Again, she appeared surprised and offered apologies when I told her that I was not called back. This time Joy offered a bit more information. She told me that Donnelly's staff billed me as a "NO SHOW" but that her records did indeed state that I was there. She again told me that I would be hearing from Donnelly's office manager by end of day. And once again offered assistance and to call back if I needed "further help" lol. Well, that folly of me calling went on for 6 separate calls/promises from Joy that I would be receiving a call back and that this $100.00 bill would be reversed. She agreed that it was insane I was getting billed when I was there and NO SERVICE was performed.
To date, I have received 5 bills from Select Physician's Alliance. Each one more threatening than the next. Threatening report to credit agencies.
After all of this abuse I am left with the only recourse of taking Donnelly to small claims court.
*Edit: consulted professional counsel. In short, Donnelly and Select Phys All. will really regret this unethical behavior!
by Douglas Goller xxx.xxx.202.172
May 21, 2019
All the personnel were extremely polite. The tech that did my test was very considerate, well versed in my needs and how to determine my condition. Dr Donnelly showed personal concern and has excellent patient communication, a down to earth professional!
by Jerry Daniel xxx.xxx.179.29
August 03, 2014
Recent Polls
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Mostly
by Anonymous xxx.xxx.7.197
October 15, 2014
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.71.251
March 24, 2013
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