Himmelstein Louis H Dds

Himmelstein Louis H Dds
Himmelstein Louis H Dds 135 Keller Street Petaluma, CA 94952
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About

Himmelstein Louis H Dds

Himmelstein Louis H Dds is a Dentist facility at 135 Keller Street in Petaluma, CA.
Primary Specialty

Dentist

Services Himmelstein Louis H Dds is a dentist/dental office located in Petaluma, CA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Himmelstein Louis H Dds at (707) 763-0949 to schedule an appointment in Petaluma, CA or get more information.
Consumer Feedback
(6 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Recommended
1 star average for Recommended
Value
2 star average for Value
Staff
1 star average for Staff
View All 6 Reviews Add a Review
Recent Reviews
I wish i had read these reviews before going to this Dentist , seems if you look below several reviews are filtered. I to had a billing issue that had to do with my insurance company! The amount Due was $57.00 and i went out of town and had not realized it was not covered by my insurance !

I come back from my business trip 2 months later and find a bad mark credit for $57.00 when i called the Dentist to explain i was out of town and did not get this bill and thought it was covered by insurance and requested they remove from my credit the woman told me she cannot due that and that i should pay my bills.

I was outraged this is when i looked online and saw the review from the man who had his baby in intensive care after being born at just 25 weeks and they sent him to collection for just $100.00 and it was same thing he had not realized his insurance didnt pay and understandably he was overwhelmed with a premature baby, how heartbreaking is that !

Seems to me a Dentist like this should not be in business and all i can hope is if someone reads this and does not go there after reading this then i did my part !
Your office should be ashamed of yourself that poor family having to deal with a pemature baby then after 4 months in hospital to come home an deal with you destroying his credit that is just wrong.

My credit is also destroyed i had over 800 credit score now i am 720 thanks alot for doing this over 57.00

Maybe Dr Himmelstein will see these reviews and act on them and make things right !
by Vic Lee xxx.xxx.133.10
February 07, 2014
My family and i have spent thousands of dollars with this Dentist, we like to stick with one Dentist and establish a relationship and feel comfortable with every visit. Other then the rude receptionist We had thought things were going in the right direction but then my wife was admitted to Hospital she was in Hospital for over a month and then our baby came early at just 25 weeks weighing only 1lb and 5 ounces.

The next 4 months that followed were very stressful with the Dr giving us just a 30% chance of survival for our baby ! As one could understand our mail was piling up , luckily all our bills were on autopay with our bank so we were able to focus on our premature baby. When our baby finally came home i was able to get back into my routine of opening up all my mail ect when i came across a bill for $100.00 that had come about 8 weeks prior and was placed in my big stack and left unopened.

To my surprise this Dentist sent me to collection for just $100 that was not paid by my insurance. I of course paid this charge right away and tried to talk to the Dentist regarding this charge and explained i did not know that was not covered by insurance and also explained we had just spent the last 5 months dealing with a premature baby and the lady just out right didn't care, you would exspect your Dr to have some form of personal caring when it comes to matters such as this but to them i was just another dollar in their pocket book.

I even sent a letter to Dr Himmelstein explaining our situation with the premature baby and the fact we also had no idea the insurance didn't pay this bill and he never even gave me the common courtesy of a return letter, seems like very bad business to lose a whole family who has spent thousands of dollars with them to just throw us away for $100.00

I would stay far away from this practice, they only care ONLY about the money you are not made to feel at home with them, you can spend thousands of dollars with them and if you miss on just $100.00 you are sent to collections in just 8 short weeks.

Dr Louis Himmelstein is a good Dentist i cant take that away from him, my son and i both had good experience as far as the work that was performed,as stated above the receptionist was rude but the Dr was good however the lack of understanding & compassion for our situation and the fact we were sent to collection after just 8 weeks is not acceptable. I would like to think if this Dentist actually knew what had happen he would be calling me and making this right ! But maybe this all comes from him i guess i will never know !
by Anonymous xxx.xxx.35.127
April 24, 2013
Recent Polls
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by Anonymous xxx.xxx.133.124
October 17, 2013
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous xxx.xxx.133.10
April 04, 2013
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