Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider answer all of your questions?
Every question I had was answered thoroughly