Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best